A 99.9% Server Uptime
We’ve built our cloud web hosting platform using stable hardware components and strongly customized software. Our administrators have installed a modified version of SELinux on all our physical servers in order to guarantee the highest level of safety and stability. We’ve added a number of DDoS protection devices along with highly efficient firewall software to make sure our internal network is impregnable and secure.
All cloud web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to supply a superior web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which data center facilities you pick: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned cash at stake, you cannot feel really secure. For this reason, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or if you want to get an even more powerful hosting solution, like a VPS servers or a dedicated servers – you’ll receive your money back in full, with no obscure costs or repayment charges.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you’re probably aware of how aggravating this can be, even more so when your web site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be right here for you and they will answer you in under an hour. And the best thing is that their average support ticket response time is just twenty minutes!