Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our technical support staff is present 24x7x365 to take care of each of your support requests. Every ticket you submit to us will be addressed within maximum 60 mins. If your situation demands assistance from one of our administrators, we will forward the ticket to the person on duty and will notify you that the problem is being taken care of.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • Our customer support crew will be on duty for you day–and–night to to attend to all help inquiry tickets that you send. We offer technical help for the apps that are pre–configured on your machine. These include our custom built Web Control Panel, the preferred OS along with the server management panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Control Panel that is included free of cost with your VPS offers you an internal articles base. You can find a bunch of extensive how–to content articles and a variety of step–by–step video courses that present all the necessary web site control jobs. You can find them by clicking the Help or Video control keys in the top right corner of each Control Panel section.