Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section integrated into your Web Control Panel. It features an ever–expanding knowledge base with commonly asked questions and in–depth help articles written by our experienced tech support team.

  • Top quality support service

  • Instructional Video Clips

  • If you wish to watch how a task is executed or how an issue is fixed, rather than just reading about it, then have a look at our collection of educational video tutorials. They address plenty of different topics and will help you quickly understand how to work with our Web Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 support service and a 60–minute support ticket response guarantee. Our professional customer service technicians will be at your disposal 24–7–365 to reply to your queries and to take care of any problem that you might possibly have. Simply submit a client support ticket from the Help section and we’ll respond to you in no time.