Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution warranty with all our cloud web hosting packages, meaning each assistance inquiry you send will be reacted to in only sixty minutes max. Our support team members have been qualified to quickly overcome any issue and to provide you with relevant information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any concern you could have connected with Pasifika Technology’s products. We have qualified professionals available continually to offer you help and support when required. You could use the ticket system or drop an email at any time, or pick up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while performing tasks within the Control Panel, you are able to always click on the Help button and pick your problem in the listing of articles or blog posts that will come up. We have also turned much of the articles and reviews into video lessons. The listing of video lessons will come up if you click the Videos button present in each section.