1 hour ticket response
Our team of support engineers is focused on giving prompt answers to each of your inquiries. We’ll review your helpdesk ticket as soon as it is submitted and will reply with a solution to the problem within less than 60 minutes after the support ticket submission. As a matter of fact, our average response time is twenty minutes.
An Excellent Technical Support Service
Each member of our customer support team has many years of experience in the cloud web hosting realm and the vast majority of them have been with us for at least 5 years. They are all ready to reply to all your queries in the most professional way possible.
An Intuitive Help Section
Built into the Web Control Panel is an easy–to–browse Help Center, which offers different information sources. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, watch our how–to video tutorials or have a peek at our F.A.Q. archive.
