In spite of the fact that the hosting service offered by the different companies is nearly identical, each provider has got a customized platform with its own modifications and ways to accomplish particular procedures. That’s why, an info-ridden knowledge base will be rather useful both for persons with no experience and for technically seasoned individuals who will ultimately discover how given operations are done, but will waste some time meanwhile. The aim of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and efforts. The end result is more contented clients, as they can effortlessly find the information they are seeking, and substantially less work for the client service team members, because usually the vast majority of the questions and problems that clients have got are already included in the knowledge base. If the articles are competently written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
All cloud web hosting that we’re offering include an extensive knowledge base where you can find all you should know with regard to your web hosting account. Whether you aim to set up a brand-new database, to redirect a domain using an .htaccess file or to create an e-mail account on your desktop computer or feature phone, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a given section of the Hepsia hosting Control Panel, you will see articles that are related to the functions that you can access through it. In case you’d like to check the whole archive of articles and get familiar with all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to encompass any issue that you could encounter, but if you do not find the info that you’re searching for, you can always touch base with us, as our customer service technicians are available 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will permit you to access the detailed online help documentation that we’ve prepared for you. The articles offer general info on our services, instructional tutorials about the different features that you can use, along with troubleshooting instructions that can help you correct common issues that you could run into. The topics that we have included encompass just about everything, from basic things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you are on, whereas the entire article collection can be accessed through the all-encompassing Help section.