When your website hosting service provider provides live chat support, you are able to speak with a representative live and find out useful info or get a problem resolved in a timely manner. The main advantage of using chat compared to calling to talk to a live person is that you will need only a computer with access to the world wide web, so that you will not pay any rates when you're in another state or country. In addition, it will be simpler to copy and paste info such as domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side over the phone. The real-time chat is also a quicker way to contact your hosting supplier's support team as compared to using a ticketing system. Last, but not least, in the event that some trouble needs some more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that's impossible if you're on the telephone.
Live Chat Support in Cloud Web Hosting
As part of the support services that we supply for our cloud web hosting, we now have live chat support which is available every day, even on holidays. You can get in touch with us regardless of whether you already own an account or not, as we will assist you with almost anything, ranging from supplying you with basic info about our services if you aren't a client yet and you're thinking about ordering one of the packages, to assisting you with setting up an email account in an email client. A part of the problems are more complicated and time-consuming, which means that you will have to use the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with all our semi-dedicated servers, you will be able to get the the right answers for any questions you have or have a lot of troubles taken care of right away. Our chat service is available every single day, which means that you are able to speak to a representative even on weekends and holidays. If you're not sure which plan would be better for your websites or if our outstanding cloud hosting platform covers some system requirements, you may join our live chat before buying anything. If you're an existing customer, you'll be able to get more information about billing issues, account settings as well as a variety of common technical troubles you may have, for instance when you are unable to install an email account in a client on your computer. The live chat will save you a lot of time no matter where you are or when you contact us.